Support

Questions about the app, or need someone to talk to right now? Start here.

Need help right now?

US
National Problem Gambling Helpline
1-800-MY-RESET
Free and confidential, call or text, 24/7
Call Text
UK
National Gambling Helpline
0808 8020 133
Free and confidential, 24/7
Call

If you’re thinking about harming yourself: US, call or text 988. UK, call Samaritans on 116 123.

Contact us

Email support@gambout.app. A real person reads every email.

Money tight? Email us and we’ll send a free 30-day code. No questions asked.

Common questions

How do I block betting apps and sites?

In Gambout, open Settings and tap the Screen Time guide. It takes about three minutes:

Block the apps: Settings › Screen Time › App Limits › Add Limit. Pick every betting app, set 1 minute, and turn on Block at End of Limit.
Block the sites: Settings › Screen Time › Content & Privacy Restrictions › Web Content. Choose Limit Adult Websites, then add each betting site under Never Allow.
Make it stick: Settings › Screen Time › Lock Screen Time Settings. Let someone you trust pick the passcode.

Is SOS free?

Yes, forever. SOS and the helplines work with or without a subscription.

How do I cancel my subscription?

Open Settings on your phone, tap your name, then Subscriptions, then Gambout. Cancel at least 24 hours before it renews. Cancel during the free trial and you won’t be charged.

How do I get a refund?

Apple handles refunds. Go to reportaproblem.apple.com and pick the Gambout purchase.

New phone, or reinstalled the app?

Install Gambout and tap Restore purchases on the paywall. Your money kept and streak live only on your old phone, so set your start date again.

How do I delete my data?

In Gambout, open Settings and tap Delete all my data, or just delete the app. Everything you put in lives on your phone, so that removes it.

Is the coach a real person?

No. Its replies are written by us for moments like kickoff, chasing a loss or a slip, and it runs on your phone. To talk to a real person, call one of the helplines above. They’re free, and family can call too.